Patient Counseling

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Professional Patient Counseling and Device Training

Starting a new treatment plan requires more than just a prescription; it requires the right knowledge. At Smith County Drug Center Pharmacy, Janet Trainham and our staff provide hands-on education to ensure you are comfortable using your new medications and health devices from the very first dose.

Mastering Your New Treatment

  • Correct Administration: Personalized instructions on the proper way to take your new medication to ensure it works as intended.
  • Medical Device Demos: Step-by-step training for using essential tools such as inhalers, nebulizers, and blood pressure monitors for accurate home care.
  • Side Effect Awareness: Clear explanations of what to expect with a new therapy and practical tips on how to manage or avoid potential discomfort.
  • Proper Storage Habits: Guidance on the best environment to keep your medications and devices safe and effective at home.

Confidence in Your Care

We believe that every patient should leave our pharmacy feeling fully prepared. Our private counseling sessions allow you to practice using your new medical equipment under professional supervision. By focusing on the correct techniques, we help you avoid common mistakes and ensure your path to wellness is as smooth as possible.

Get a Professional Walkthrough Today

If you have questions about how to use a new prescription or medical device, do not hesitate to ask. Visit us on Main Street or call 615 735 2060 to receive the dedicated, face-to-face instruction you need for your health journey.

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Questions about your Rx?

Call us at : (615) 735-2060

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Opening Hours

Mon-Tue: 8:00 AM - 6:00 PM, Wed: 8:00 AM - 5:30 PM, Thu-Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 2:00 PM, Sun: Closed

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Common Questions About Our Services

We want you to feel confident about the care you receive. Below are answers to questions our patients frequently ask about how our services work.

Have a question we missed?

Call Us Today

(615) 735-2060
Yes, our pharmacists provide hands-on demonstrations for respiratory devices like inhalers and nebulizers to ensure you are using the correct technique for your treatment.
Our staff will walk you through exactly how to take your medicine, explain the correct timing, and provide details on how to store it safely in your home.
Absolutely, we provide step-by-step training for various medical devices, including glucose monitors, so you can confidently manage your health tracking at home.
During your counseling session, our team will have you explain or demonstrate the steps to ensure you have a complete understanding before you leave.
Yes, we provide clear information on common side effects you might encounter and give you advice on when you should contact your doctor or our pharmacy team.
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Best Care With 5 Star

10k+ Happy Patients

TESTIMONIALS

Our Patients Share Their Outstanding Experiences

Neighbors in Smith County count on us for fast prescriptions and a friendly team that listens. We are grateful for the trust you place in Smith County Drug Center Pharmacy.

This store is awesome. Always nice and polite and treat you like somebody. They have nailed down customer service! Couldn't ask for anything different from these nice folks.

RC

Regi C.

This is such an amazing pharmacy. The staff are all very helpful. I would highly recommend them if you are looking for a local pharmacy in the Smith County area.

K

Kirsten

Smith County Drug is top-notch. They go above and beyond to help the patient. Their staff is so friendly and helpful. 5+ stars!.

KF

Karen F.

Everyone is always so friendly and helpful. Mrs. Cozette will do her best to find you discounts if you're having trouble paying for your medications.

NP

Noble P.